​​​​​​​​Services & Bookings


​What areas do you work in? ​

Therapy areas include anxiety, depression, self-esteem, anger-management, emotional regulation, grief and loss, social skills, and behaviour management.

Parenting support is available, as well as family and individual support for Autism Spectrum Disorder, AD/HD, and developmental delays.

Assessments and support can be provided for learning difficulties and school engagement, and attendance at Student Support Group meetings is available. 


How long does a counselling session go for? 

Typical session bookings are for one hour. Upon request, longer sessions can be arranged, or short telephone consults are available. 


What age groups do you work with? 

The team at Strong Minds Psychology provide support across the lifespan - from age 2 years and above.


Where do you work? 

Sessions are provided within the Yarra Valley and West Gippsland areas. 

Clinic rooms are located in Yarra Junction and Warragul for regular bookings.

Home, kindergarten or school visits can be made available using our mobile service option, on certain days each month. 


What days and times are available? 

Appointments can be booked Monday to Friday in both our Yarra Junction and Warragul clinics. 

Sessions are generally available between 9:00am and 5:00pm. 


How can I book an appointment?

Call, email, or go to the contact us page to send us your details. A member of the team will book you in for the next available appointment. 


​Referrals & Rebates


Do I need a referral?

Sessions can be booked without a medical referral; however, no Medicare rebates are accessible for those appointments. 


What referral do I need? 

The most common referral is a Mental Health Treatment Plan, written by your local doctor (GP). This will then entitle you to up to 10 session rebates during a calendar year. 

Other GP referrals used are Enhanced Care Plan or Chronic Disease Management Plan. 

Children with a diagnosis may be entitled to Better Start or Helping Children With Autism Therapy plans, which are written by your paediatrician. 


Can you do a cognitive assessment? 

Cognitive assessments are available if required, from pre-school age, through school, and for adults. 


Are you registered for FaHCSIA funding? What about NDIS? 

Yes - we are able to provide therapy under the Helping Children with Autism and Better Start funding programs. We are also registered for NDIS services - Improved Daily Living & Improved Relationships. Our team are able to provide Behaviour Support Plans as well as therapy services. 

Contact the team to discuss your specific plan details and how we can help. 


Do you provide TAC or Workcover support? 

Yes - referrals via TAC or Workcover claims are accepted. 


Can I use my private health insurance to help pay?

Depending on your level of cover, this is an option for a variety of psychology services. You will need to contact your fund to check your current details.


Do you have a cancellation policy?

No fees are charged if cancellations are made more than 48 hours before the appointment. Late cancellation fee of 50% (+GST) applies for 24-48 hours notice. Less than 24 hours notice, or non-attendance for appointments incurs a full fee (+GST).

We waive our fees if the appointment can be filled. Alternatively, clinicians can provide a telephone consult, letter, or email during the time of your appointment, and GST is then not applicable as we are able to provide a therapeutic service. 

Cancellation fees are not eligible for Medicare or private health rebates. ​​NDIS funding will cover up to six therapy cancellations during each plan. 


How are payments made? 

Payments are due on or before the day of your appointment.

If off-site, text or email the office your bank transfer receipt to confirm payment. 

Medicare claims will be processed by the administration team. A late payment fee of $5 applies to payments not made on the day. ​


Payment can be made by:

* Credit Card/EFTPOS

* Electronic bank transfer (internet banking) or cash bank deposit

Acct Name - Strong Minds Psychology

BSB - 633000 (Bendigo Bank)

Acct Number - 157 600 495

Please use client name and invoice number as reference

* Cheque - payable to Strong Minds Psychology

Frequently Asked Questions