Rhonda provides professional administration support to our psychologists and a caring intake process for new clients. With 18 years experience in the healthcare, early childhood and private sectors, Rhonda believes that supportive communication and organisation play a vital part in creating a successful team. She loves the challenge of balancing work and family life in her local community and you will find her studying many recipes from Jamie Oliver's 35 Minutes Meal book. Rhonda can be found in both Yarra Junction and Warragul. 

We have a focus on collaborative service for all visitors to Strong Minds Psychology.

All members of our team play an integral role in providing the personalised and directed support
‚Äčthat you or your family are looking for. 

Customer Service Team

Melinda is from a medical background, having previously worked on the front desk of a private medical practice, and prior to that working in Queensland as a paramedic. Melinda has a professional team work ethic and believes in building a caring and supportive work environment that can then be portrayed in our communication and services with our clients. Melinda believes in going that little extra step to offer the best support we can. Outside of SMP Melinda enjoys spending quality time with her family. Melinda is a keen long distance runner and loves the mental and physical challenge of training and competing in ultra marathons. You will often see her out on the trails and conquering that huge hill.

Ross Archer - Director / Customer Service

Ross has been supporting the growth and development of the Strong Minds Psychology journey for almost ten years. He is passionate about working in a strong team environment to support our communities, and creating structures and connections that allow us to provide more opportunities to support mental health and development. He has over 20 years experience in the small business sector, providing excellent and efficient customer service, and working with clients to find the best possible outcome for their needs. Outside of SMP, Ross continues to run and maintain his own small business. He enjoys spending time with his family, and is a keen golfer. Ross aims to keep fit and healthy, challenging himself to enter half marathons. Ross can be found on the desk at Yarra Junction. 

Melinda McLeod  - Customer Service

Cristina provides customer service and administration support to our clients and psychologists with an aim to meet all requests presented. She is currently a student at Deakin University studying Psychology and Criminology and is eager to build on her academic foundations through her work at our clinics. Cristina is passionate about helping others and believes that ongoing support is essential for self-care. In her spare time, Cristina referees basketball, enjoys going to the gym, participating in yoga classes, travelling and socialising with family and friends. If you see her around, she loves talking about upcoming travel and seeing pictures of your beloved cats.

Sarah Tucker  - Customer Service

Stephanie thrives in work that involves helping people and is passionate about engaging with the community. She participated in CIRE's Winter Warmers initiative in 2018, engaging with locals of the Yarra Valley. Stephanie is studying Psychology at Deakin and has learned along the way the importance of self-care, embracing imperfections, and gaining support for mental health. Outside of psychology, Stephanie loves going to the gym with friends and attending classes in yoga and boxing. For relaxation, her go-to activities are reading and art. Stephanie can be found on the desk at both Yarra Junction and Warragul.  

Stephanie Farr  - Customer Service

Sarah has been in customer service for 10 years and prides herself on being a welcoming and understanding presence to both her coworkers and clients. She is currently a student studying Psychology and Criminology and is looking forward to applying her knowledge and strengthening her understanding during her work in both clinics. Sarah is passionate about helping people understand themselves and the reasoning behind one's actions, which she hopes will  also assist in understanding other people better. When not at work, Sarah enjoys listening to and practicing music, watching true-crime documentaries, socialising with friends and family, and playing tabletop board and role-playing games."

Rhonda Schembri  - Customer Service / Finance

COVID-19 Alert: If you have symptoms or meet risk criteria of
‚ÄčCOVID-19, please ring (03) 5967 1438 to discuss your options for support.

Cristina Edwards  - Customer Service